Imagine it’s Monday morning, eight o’clock. Your team is raring to go for the week, but the computers are playing up, the internet is sluggish, the telephone system isn’t working properly, or the server isn’t responding. At times like these, it becomes clear that a functioning IT system isn’t just about technology – it’s the lifeblood of your business.
Here at ICT Berlin, we’re here to ensure you can sleep soundly again and focus on your core business. As a professional IT service provider based in Berlin, we support companies in the capital, in Brandenburg and throughout Germany in setting up their digital infrastructure securely, efficiently and with a view to the future.
Who are ICT Berlin? IT experts with heart and mind
Behind EDV Service ICT Berlin is not an anonymous large corporation, but a team of experienced IT specialists that has been operating in the market since 2005. With over 15 years’ experience, we have witnessed the evolution of the IT world first-hand and know exactly what matters when it comes to IT in your business.
We do not see ourselves as an external service provider that you only call when problems arise. We see ourselves as an extension of your organisation. Almost like an in-house IT department that just happens to be based in a different office. With us, you are not just an anonymous ticket number. We make a point of getting to know the people behind the screens. This personal connection builds trust and enables us to develop IT solutions that are truly tailored to your day-to-day work.
IT Services in Berlin: Our All-Inclusive Package
Our aim is to enable you to focus fully on your day-to-day business operations, whilst we take care of the IT in the background. Here is a brief overview of what we do for you:
1. Network support: A solid foundation for your success
An unreliable Wi-Fi connection in an open-plan office or dropped connections in a shopping centre can bring the whole business to a standstill. We plan, configure and maintain your networks to ensure that data flows smoothly.
2. Modern server solutions & virtualisation
We are IT experts specialising in bespoke server solutions. One of our particular areas of expertise is virtualisation using Proxmox VE.
For example: rather than purchasing a new physical server for every application, we efficiently consolidate your resources onto a small number of high-performance systems. This saves on hardware costs, energy and space.
3. IT Security & Backup: Your digital insurance
Data loss can threaten a company’s very existence. With our backup strategies and our focus on endpoint security, we protect your laptops, smartphones and tablets from cyberattacks. We ensure that, in the event of an emergency, your data can be restored in the shortest possible time.
4. The ‘migration’ to Windows 11
Regular support for Windows 10 has ended since October 2025. For many businesses, this means action is needed, particularly when older devices need replacing or workstations need modernising.
This is where we come in: using our tried-and-tested cloning method, we have already successfully migrated over 500 workstations. We transfer your entire system 1-to-1 onto modern hardware, including all settings and programmes. Your staff simply open their new laptop and can carry on working straight away.
The companies we provide IT services for: Your IT partner for small and medium-sized businesses
Our IT service in Berlin is specifically aimed at small and medium-sized enterprises (SMEs) that are looking for professional support but do not wish to maintain their own IT department. Our clients include:
- Businesses: Companies from all sectors
- Hotels & catering: Where guests expect reliable, comprehensive Wi-Fi coverage around the clock.
- Coworking spaces: Which require highly flexible and secure network solutions for hundreds of users.
- Service providers & shared office spaces: Which rely on seamless communication and secure data storage.
- Clubs, charitable organisations & government institutions: Which require an IT infrastructure that is both secure and future-proof.
Although our heart lies in Berlin and Brandenburg, we manage projects throughout Germany and wherever expert IT support is required.
How the collaboration works: transparently and fairly
We know that IT often seems like a ‘black box’. That’s why we prioritise maximum transparency.
- Getting to know you: It all starts with a face-to-face meeting. We listen to where the problems lie.
- The current state analysis: We document your current IT landscape in full. We provide you with an overview that finally gives you clarity about your systems.
- The roadmap: Together, we determine which steps are urgent and what we want to optimise in the long term.
- Personal support: Every client is assigned a dedicated contact person. In an emergency, you’ll have their mobile number and won’t end up on hold.
IT Services: Arrange a free initial consultation now
Our billing is as flexible as your business. We work with hourly packages that offer a key advantage: any unused hours do not expire at the end of the month, but are simply carried over. This means you only pay for the services you actually use. To ensure the ongoing security of your servers, we also offer predictable fixed-rate packages.
Whether you’re planning a complete reorganisation, need help switching service providers or want to secure your end devices – ICT Berlin is here to support you. We make IT human, understandable and, above all, functional.
Let’s work together to see how we can optimise your processes.
Arrange a free initial consultation now
By telephone on +49 (0)30 224940-45 or by email at [email protected]