ICT Berlin GmbH — Your Trusted Partner for IT Solutions

Who We Are

Founded in 2005, we’ve become a trusted IT service provider in Berlin supporting organisations of all sizes and industries. With almost 20 years of experience, we understand the realities of modern IT and deliver solutions tailored to your goals. Our mission is to work personally, collaboratively, and transparently—putting you at the centre. We don’t see ourselves as a typical vendor, but as a reliable partner who evolves and secures your IT landscape.

What sets us apart is our philosophy: we build friendly, long-term relationships that create a stable foundation for shared success. Our family-like culture shapes how we collaborate—internally and with clients—enabling fast communication and flexible delivery. With a team of seasoned and emerging specialists, we combine fresh ideas with proven expertise to provide excellent service—whether it’s a quick request or a complex IT project.

Our IT Services

As a full-service IT partner, we cover all essential areas of your infrastructure to keep operations smooth. Our goal is to make your IT efficient, secure, and cost-effective—so you can focus on your core business. Here’s what we offer:

• Network Management & Optimisation: Planning, deployment, and maintenance for maximum performance and stability. From LAN/WAN to Wi-Fi, we ensure reliable data flows and implement the right security controls to protect your environment.
• Server Management & Administration: We keep your servers up to date and optimally configured, monitor performance, fix issues, and apply regular updates. We also advise on migrations—on-premises, to the cloud, or to new platforms.
• IT Consulting & Process Optimisation: We start with a thorough assessment of your current setup and clear business goals. Based on that, we build a roadmap that future-proofs your IT and improves processes—covering digitisation, automation, and new software rollouts.
• Backup & Recovery: Your data is mission-critical. We design robust backup strategies with automated, regular backups and fast restore options—so incidents don’t turn into outages.
• Cloud-Managed Services: Leverage the cloud with confidence. We implement, manage, and optimise your cloud services for secure access to apps and data—flexible, scalable, and aligned with your business needs.
• Mobile Device Management (MDM): Centrally manage laptops, smartphones, and tablets with policies for encryption, updates, and remote wipe—keeping corporate data protected and devices under control.
• Desktop Solutions & Support: From right-fit hardware and software rollout to ongoing support, we make sure your teams have reliable, well-maintained workstations that boost productivity.

Why Choose Us — At a Glance

Our comprehensive service and customer focus make us an ideal IT partner in Berlin and beyond. Here are the key reasons clients work with us:

• Personal point of contact: A dedicated contact who understands your context and responds quickly—no long escalation chains.
• Fast response times: We’re available beyond standard business hours when needed and restore service quickly in urgent cases.
• Customer-centric solutions: Every strategy is tailored to your business requirements—no one-size-fits-all.
• Transparent pricing: Clear scopes and fair pricing with no hidden costs.
• Experience & expertise: A team with deep industry experience and a strong drive for innovation.
• Continuous training: We invest in ongoing training and certifications to deliver modern, secure solutions.

Client Feedback & Success Stories

We’ll publish success stories and client quotes here soon—showcasing the challenges we solved and the results achieved. From modernising infrastructure to rolling out new technologies and resolving incidents quickly—our clients value our solution-oriented approach and dependable delivery.

We also invite you to visit our Blog. There you’ll find up-to-date insights on new IT trends, case studies, and tips for optimising your IT environment. Stay informed and learn how the latest technologies can make your business even more successful.